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General Claims Assistance & Procedures

Claims Notification

For any circumstance that gives rise to a claim or has potential to give rise to a claim, a claim form should be downloaded from the relevant section, completed and returned together with supporting documentation, as detailed, by either post, e-mail or fax, to Brian Clarke, Claims Director or Claire Jones, Claims Manager at the Essex office address:

Tysers, UK Division Ltd
Acorn House
Great Oaks
Basildon
Essex SS14 1AL

Telephone: 01268 284361  
Facsimile: 01268 288016 /
01268 522622
 
E-mail: Brian Clarke

(Commercial Claims)
(01268 594504)

  Claire Jones (Commercial, Motor and Schemes Claims)
(01268 594525)
  Charlotte Ashford (Motor Claims)
(01268 594529)
     

Our Claims Team are committed to providing you with every assistance in the unfortunate event of your having to make a claim or a claim being made against you or your Company and to ensuring that your claim is dealt with promptly and efficiently.

The following information is to assist you at the initial stage of your claim notification via the 3 basic procedures detailed below:

1. Identify your Insurer and your policy number.
If you are uncertain who your Insurers are, please contact the Claims Department or your usual Account Executive on 01268 284361 or on their direct dial number above.
2. Select and download the appropriate Claim Form/Accident Report Form, if applicable.
3. Complete and forward the Form to Tysers, UK Division via e-mail, post or fax.

Always remember that it is a condition of your policy that you give immediate notice of any circumstance, which may result in having to make a claim or a claim being made against you.

We would explain that with regard to certain categories of Insurance, some Insurers do not require the completion of a Claim Form/Accident Report Form. Therefore if no form is available for access on our Website, simply submit your claim notification to us in accordance with the procedures set out in the relevant sections.

Loss Adjusters

In the event of a major loss or damage claim, your Insurers will appoint Loss Adjusters to investigate. We will notify you of the Adjusters identity and will ensure that they contact you without delay.

Click here to access the relevant claims form and procedure.


If you have any further questions please Contact Us

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